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  1. General Terms
    All services provided by Diamond Setting Studio are subject to the following terms. No employee, agent, or representative of the Company has the authority to alter these terms. By engaging our services, you agree to these terms in full.
  2. Scope of Responsibility
    • Care and Handling of Stones: While we take every precaution and apply our highest level of skill during the diamond and gemstone setting process, breakages may occasionally occur due to the delicate nature of the materials and tools involved. We cannot accept responsibility for accidental damage to stones during the setting process.
    • Clients are strongly advised to ensure their stones are covered by appropriate insurance before sending them to us. Alternatively, clients should ensure replacement stones are available.
  3. Completion and Payment
    • Once the setting work has been completed, the finished pieces will be carefully packaged and returned to you. An invoice will be issued upon completion and must be settled within 14 days of the invoice date.
    • Late payments may be subject to additional charges or interest as permitted by applicable law.
  4. Delivery and Risk
    • Risk and responsibility for the goods transfer back to the client upon completion of the work and dispatch from our studio. The Company is not liable for any damage or loss that may occur during transit. Clients are encouraged to ensure their shipping methods include appropriate insurance and tracking.
  5. Client’s Responsibility
    • By engaging our services, you confirm that the stones provided are your property or that you have the authority to act on behalf of the owner.
    • You also acknowledge the risks inherent in the diamond and gemstone setting process and agree to these terms before proceeding with the work.
  6. Amendments and Disputes
    • Any disputes or concerns must be raised within 7 days of receiving the completed work. After this period, the service will be deemed accepted, and no further claims will be considered.

• • All amendments to these terms must be agreed upon in writing.

Registered in England and Wales Number 10927952